Jobs at Quick Results Counseling
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*Open early mornings
from 6.00am |
*In-person & online
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*Open Saturdays & Sundays
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*Open late evening till 10.00pm
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Paid internship for college students
Psychology students as patient intake coordinator / admin
Location: REMOTE
Quick Results Counseling (QRC) is a California based health care group practice with locations all over California, U.S.A.
You will need to be able to work the following hours, as you will be working with the U.S. team in San Francisco Bay Area.
Monday to Friday - San Francisco PST / PDT
QRC is a result driven and supportive work environment that reflects a strong commitment to both clients and staff members.
Job description Answering all phone calls, from prospective clients, giving them information on mental health.
Very good English is required, as you will be speaking to U.S. patients.
Describing clinicians who could possibly take on the patient, and booking an appointment, immediately - verbal English is required.
Responding to incoming emails/voicemails and text messages from prospective patients - within 10 mins,
Scheduling for 40 clinicians - verbal English is required.
Provide consultation to patients and assign a clinician
Assign the patient to the right mental health clinician
Informing clinicians of new patients assigned to them
Set up the first appointment time on CRM and the electronic health record (EHR)
Check and email eligibility and benefits insurance information needed, to prospective patients
Verify eligibility and benefits information received from prospective clients, and insurance companies
Accurately register and enter new patients and insurance updates into system
Verify insurance details on all new patients by calling the insurance companies
Review appointments kept and missed by patients
Review copay / coinsurance and session payments made by patients and record it accurately in the patients' account and for the accounting team
Review charges and payments made by insurance companies
Inform of outstanding balances, from a patient
Assigning patients to other clinicians in the absence of their primary clinician, in an emergency
Schedule weekly patients and staff members on EHR calendar, for billing purposes
Communicate when there has been a complaint by a patient ASAP
Ability to touch type FAST
Do you meet the following criteria?
Able to work remotely?
Minimum - Bachelors degree
Obtained an A in SPM English
Able to work under stressful situations
Laptop processor - Intel Core i5 or better
Laptop memory - 16 GB
MUST own a 8GB RAM laptop/PC at a minimum.
Must have reliable FIBER internet at home
Mic that works very well, with noise cancellation
Must be able to speak fluent English
2 weeks of PAID training will be provided so you feel competent to do all of the tasks below.
Do not go on MC often.
1. Please send us your resume and cover letter.
2. Please answer the following application questions;
Are you able to write English well? Your job requires you to communicate in accurate grammatical sentences, as you will need to send emails to American patients about their intake? Is this something you are able to do with minimum supervision?
What grade did you get in English, in your O-levels / SPM / TOEFL / high school?
Do you have a laptop with memory of - 8 GB or more? Do you own a laptop with processor - Intel Core i5 or better?
Do you have reliable FIBER internet at home?
Do you go on MC often?
Do you have a habit of calling in last minute and saying you will not be coming in?
Since this is related to patient care, we cannot have employees who are constantly absent from work, and informing the employer an hour before the work starts.
This company operates on a fast moving pace in all administrative tasks. We need to ensure you are able to keep up physically and mentally.
Are you able to multi-task and work on many items or will you find that very stressful?
Are you able to laugh things off OR are you extremely serious and do not believe in humor?
Email your resume and answers to jobs@quickresultscounseling.com
We will bill the following out of network insurances for you
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